GDPR Privacy Policy
Information on how Nicole Rivière Design processes personal data
Responsible for processing personal data at Nicole Rivière Design is general manager Nicole Rivière, who can be contacted by e-mail: [email protected]
We aim to process personal data with respect and care and in accordance with current regulations. In order to be able to adapt information and follow-up individually, we ask for names and contact information when making requests via our websites. You can at any time request access to the information stored on you, as well as request that information about you be deleted.
What kind of information do we collect and process?
When you register via a form, order a service or product, use our chat function or visit our website, you may be asked to provide information. Depending on the situation, we may ask for the following personal data:
Name
Address
E-mail address
Telephone number
Payment history, amount charged, debit credit card information and other related transaction details
History of your visits to our websites
Other information such as in-depth questions or answers to forms
Technical information: which web address you use to access our websites, your IP address and user behaviour, browser type, language and information about identification and operating system.
Consent
We start from legitimate consent based on Paragraph 6f of the Personal Protection Act. If you have entered into a customer relationship with us previously, or you are a new customer, this will be a legitimate reason for sending you information. This is equated with consent in accordance with the Marketing Act, as the law has been in Norway for many years.
In order to be able to use the services available on our website, it is necessary that you provide us with a few personal details, such as first name and e-mail. If you do not wish to provide this necessary information, we will not be able to provide access to the requested service.
By using services on our website, you confirm that you have read and that you understand and agree to the content of this privacy policy. You also consent to our processing of your personal data.
You can withdraw this consent for us to store and process your personal data at any time. If you withdraw your consent, we will delete this information.
The purpose of the processing of the personal data
The information you provide is used for the following purposes:
Give access to our free services and products
Customer service and telephone contact
Sales and marketing activities in the form of emails
To obtain statistics and information about user behavior to improve both our deliveries and customer satisfaction
Provide a more personal experience and deliver products and other relevant content
We ask for your personal data in order to:
Respond to requests
Send the desired material, or in other ways be able to fulfill our obligations in return for you submitting your information
Create and maintain a dialogue to build the relationship with customers and leads
Sending information that may be of interest to you
Add yourself to the e-mail list for other relevant content and offers that you yourself have chosen to receive
Consent to email correspondence, direct marketing and further contact
When you consent to us processing your personal data in accordance with the above-mentioned purposes, you consent to the following:
We process your personal data in accordance with this privacy policy
We may send you direct marketing via email about our free services and paid products
We may contact you by e-mail or telephone
Subscription to newsletters via e-mail that you have chosen to receive yourself. You can refuse further e-mails by following the link at the bottom of our e-mails, or by contacting us directly.
How is the information stored and for how long?
We process and store your personal data only for as long as it takes to fulfill the purpose of their collection, after which we delete the information.
Personal information is obtained through "opt-in forms" and purchases on our websites. The data is stored in our customer systems Kajabi, Stripe and Zoom, which are recognized, globally leading suppliers of online customer systems, both for storing customer data and for marketing and delivery of services and products online.
Personal data such as names and e-mails can be uploaded to Gry Sinding's Facebook page, with the aim of directing advertisements about relevant free content and offers. It is assumed that you have agreed to be on the e-mail list of Gry Sinding and receive regular e-mails.
If you have an active dialogue with us, we will take care of your information for 2 years from the last contact; then we remove the information we have about you. An active dialogue is defined as if you have interacted with us in the last 2 years via telephone, by opening or replying to e-mails, downloading material on the website or registering via a form.
If you have consented to the processing of your personal data in connection with your acceptance of regular e-mails, we will continue to process your personal data until you terminate your subscription. We then store your personal data for up to 2 years before deleting the information.
E-mail lists
On our websites there are various "opt-in" boxes. This means that you can register on our e-mail list to be sent free value such as tips, inspiration, webinars and get our best offers if you want to buy products. You will then be asked to register your name and e-mail address. It will be clearly stated what we will send you, how often you will hear from us and how you can unsubscribe from the list.
We use serious and reputable "email service provider" software for sending this type of e-mail, and you will always have the opportunity to unsubscribe from lists you are on by clicking on an "unsubscribe" link at the bottom of the e-mail. - the mails you receive.
Products you buy from Nicole Rivière Design
When you buy a product from us, we ask you to register your name, e-mail and telephone number. You will be sent by e-mail information and links related to the product you have purchased. The e-mail address will also be your username to log in to courses you have purchased access to.
Our course products are stored in Kajabi - a market-leading course portal internationally.
Credit card information is not stored at Nicole Rivière Design. All purchases go via our internationally leading payment platform Stripe Payments.
Where can you see data Nicole Rivière Design has stored about you?
You can see all data stored on you on the "My account" page in our Kajabi course portal. There you can also change the type of membership, delete credit card information or end your customer relationship with us.
With whom can the information be shared?
We do not share your personal data with external third parties, with the exception of our subcontractors mentioned in the paragraph above, who may process personal data on our behalf. All third parties who receive personal data from us are obliged to follow the applicable legislation and standards for the processing of personal data.
Information sharing with third parties
We do not sell your personal data to third parties. If there is an ongoing sales or customer dialogue between you, us and any of our partners, we may only share information such as:
Name
E-mail address
If we have registered your information in connection with an event carried out together with an external party, we may transfer the same categories of personal data as stated above, as well as any answers to further form or in-depth questions.
Your rights in relation to access and deletion of personal data
You have the right to receive information about what information we have about you. You can also demand that we correct incorrect information or delete your information.
If you wish to withdraw your consent or demand an overview of information, correction or deletion, contact us at [email protected].
You can unsubscribe from e-mail lists you are on at any time. If you have purchased products from us, you also have the right to delete all data we have stored about you. In that case, it means that we can no longer deliver the service you have purchased, as it will not be possible to log in to our online courses without an e-mail address and password.
Cookies
Our websites use cookies and by using this website you agree that we can set cookies in your browser.
Cookies are a standard internet technology that the vast majority of websites use. A cookie is placed in your browser's internal memory which enables us to better understand how you use the website.
Purpose: To offer visitors a better experience when they visit our websites. These are log files that are stored on our servers, such as IP addresses, browsers, operating systems, use/navigation etc.
Most newer browsers are set to accept cookies automatically. If you do not wish to accept cookies, you must therefore choose to change the settings in your browser so that cookies are not accepted.
Note that this setting may cause many websites to not function optimally.
We do not store information that can identify you personally.
Overview of cookies we use on our websites:
Purpose: Collect information about how visitors engage with what we post on Facebook pages. We use the Facebook Page plugin and Facebook comments that use info capsules. Facebook cookies are set if you have previously visited Facebook, or have clicked "like" or another link on our Facebook page. Cookies/info capsules are also used in connection with offers and advertisements on Facebook.
Google Analytics
Purpose: Collect and analyze information about how visitors use the website. We use this information to create reports and further to improve the website. The cookies only collect information that is anonymous, hence the number of visitors to the website, where visitors come from and which pages they visit.
This is a free service from Google that makes it possible to see the number of visitors, page views, traffic sources, length of visit, geographical location and much more. In order to store information about the visitors, Google Analytics and javascript are used.
About the GDPR Privacy Act
Here you can read more about GDPR - current privacy legislation that applies in the EU/EEA: https://gdpr.eu/
We strive at all times to follow the current regulations for privacy, and if you have any questions, you are welcome to send an e-mail to [email protected].
Privacy Policy
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